roadside first aid for cyclists

Privacy Policy

This privacy policy for First Aid Suffolk outlines our information practices and the choices available to you regarding the way your information is collected and used. We do not sell, trade or rent your personal information to third parties. Your privacy matters to us greatly. The Terms and Conditions of using this website are as follows:

Who we are

  • Our website address is https://www.firstaidsuffolk.co.uk.
  • ‘First Aid Suffolk’ will be referred to as ‘We’ or ‘Us’ within this information. Any users of our website and any parties making enquiries by email, telephone or post are referred to as ‘You’ or ‘Your’.
  • Use of / access to our website is subject to acceptance of these Terms and Conditions. If you do not agree to these conditions, you should stop using the site at once.

Information Accuracy

  • Reasonable effort is made to ensure that information presented on our site will be accurate and up-to-date. We do not accept any liability for error or omission around site content. Our privacy statement only applies to our own website.
  • We do not accept responsibility for the content of any third party site which the site may link to. For third party websites, please refer to their own privacy statements.

Liability & Legal Jurisdiction

  • We shall not be liable for any damages arising in contract, tort, or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.
  • These Terms and Conditions are governed by English law.

About the Information which we may collect

  • The First Aid Suffolk website collects and uses data contained in server log files. This includes: IP (internet protocol) address, ISP (internet service provider), browser used to visit our site, time when our site was visited, pages visited. None of this information is linked to any information that is personally identifiable.
  • We also use third-party analytical data gathering tools for the purposes of aggregate visitor traffic information which may set a cookie on your computer. The data collected by these third-party services may include information such as your IP address, type of web-browser, and computer operating system.
  • The third party data gathering tool we use is Google Analytics for more information visit see Google’s privacy policy.

Information collected via online / electronic enquiry

If you contact us electronically, we may collect and hold electronically contact information including name, telephone number and your email address. We will use this information to:
• provide the requested service(s)
• monitor and improve the quality of our service
• profile and understand our customer base

We may need to pass some or all of the data collected to our UK-based service providers (eg banks, consultants or mailing houses) to enable us to provide the requested service. These third parties do not use your information other than as necessary to provide the requested service.

We will also comply with requests for information from government agencies (UK or overseas) for law enforcement and compliance purposes. It may on occasion be appropriate to release this information to identify, contact or bring legal action against a person who may be causing injury or interference with another person’s rights or property.

Links to other websites

  • The First Aid Suffolk website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website.
  • First Aid Suffolk cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website in question.

Data Subject Access Request & How to Contact us

  • You may ask us in writing for a copy of the information we hold about you (we may charge a fee for this) and to correct any inaccuracies in your information. We aim to respond to you within 31 days from the receipt of the request.
  • This privacy policy for First Aid Suffolk does not create any legal or contractual rights on your behalf. Should you have any questions or concerns about our privacy policy please contact us.

Copyright Notice

Unless otherwise stated or acknowledged in the photo credits section of this website, the copyright and any other rights in all material on this site are owned by First Aid Suffolk.

You are only permitted to download and print extracts from this site under these conditions:
• No part of this site may be reproduced or stored in any other website without prior written consent of First Aid Suffolk.
• Use of documents and related images on this site is for information and/or personal, non-commercial use only.
• Copies of these pages saved on any storage medium may only be used for viewing purposes or to print extracts for personal, non-commercial use.
• The First Aid Suffolk copyright notice must appear in all copies.
• Documents or related images and materials on this site are not to be modified.

How we use Cookies

By using this web site you are giving your consent to the use of cookies created by this web site. Further information is provided below.

What are cookies ? Taken from www.allaboutcookies.org
Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their web sites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain web sites.

Cookies are created when a user’s browser loads a particular web site. The web site sends information to the browser which then creates a text file. Every time the user goes back to the same web site, the browser retrieves and sends this file to the web site’s server. Computer Cookies are created not just by the web site the user is browsing but also by other web sites that run ads, widgets, or other elements on the page being loaded. These cookies regulate how the ads appear or how the widgets and other elements function on the page.

What cookies do we use ?
We use the following performance based cookies on our web site:

  • _ga_* / _ga We use Google Analytics to review the traffic coming to our website so we can see statistical information about our website traffic which we can use for improve our website. Google Analytics sets these cookies to store and count page views, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report
  • rc::a / rc::d-1722504136211 / rc::c We use the Google recaptcha service to protect our website from bots sending spam messages through our contact form. These cookies are using by Google recaptcha to protect our website.
  • wpEmojiSettingsSupports Our website is built using WordPress and this is a cookie set by the WordPress system. It helps determine if the user’s browser can display emojis properly.

Cookie management
Cookies can be enabled or disabled in your web browser. For further details please visit www.allaboutcookies.org or the help menu in your browser.

Want to find out more?
Some useful information can be found on the following web sites:
allaboutcookies.org
ico.org.uk
youronlinechoices.eu
international-chamber.co.uk

Photography Credits

First Aid Suffolk is grateful to many of its course participants for their generosity in agreeing to share their photography for use in our marketing including this website. Additional material: istock; unsplash.